FAQ: Carrying Case for Meta/Oculus Quest 2
The dimensions are:
313.17 (L) x 144 (W) x 130.3 (H) mm
The case is designed to fit all the standard gear. This includes the headset with the stock glasses spacer attached, Touch Controllers, charging cable and power adapter.
It can also store your headset when it’s fitted with our custom Facial Interface & Foam set, Head Strap Foam Pad and XL Spacer.
The following items will not fit in the case:
- Controller Grips for Meta/Oculus Quest 2
- Halo Controller Protector for Meta/Oculus Quest 2
- Meta Quest 2 Elite Strap
- Meta Quest 2 Elite Strap With Battery
The carrying case can be returned as long as it is still inside the original plastic packaging with the seal unbroken. Once it is taken out of the packaging, we’re unable to offer a return.
When requesting a return for this item, please attach a photo in the email showing the item in the packaging and the condition of the seal. Kindly note that customers are responsible for the return shipping fee. All shipping fees, including the original shipping fee, are non-refundable.
The Carrying Case is purpose-built for the Quest 2, making it incompatible with other headsets, such as the Meta Quest 3S and Quest 3.
Shipping
We offer two shipping options: Standard and Express.
North America: Delivery times may vary depending on the location of the stock. Orders shipped from our US fulfillment center generally arrive within 5 – 7 business days. Orders shipped from Thailand typically arrive within 2 weeks. Kindly note that we are unable to ship to Armed Forces (AP) addresses.
Other countries: Orders ship from Thailand and may take 1 – 2.5 weeks to arrive.
For more information, please refer to our dedicated Shipping Page.
Most orders are processed within 24 hours. European customers may have to wait a little longer as we ship using a batch-ship method.
Please refer to our Shipping Page for updates on holiday closures.
International orders MAY be subject to local charges, especially when shipped via the Express shipping mode. If you are looking to minimize import costs, we suggest choosing the slower standard shipping method.
Orders to Europe: Non-EU orders may incur import tax.
Customs policies vary widely, with customs or import duties being charged once the order reaches its destination country. Please be aware of any additional fees your local customs office may charge before placing your order, as we cannot mark your International Orders as a gift to bypass customs.
VR Cover unfortunately cannot be held responsible for any extra charges. If a delivery is refused and returned to us because of unpaid local VAT, import duty or additional courier fees incurred on the order, the final refunded amount will be nett of all costs associated with the return.
Is your address in a remote location? Deliveries to postcodes in this list will incur a Remote Area Surcharge if the order is shipped via Express mode. If a surcharge applies, we will contact customers after the orders have been confirmed to process the additional payment.
To avoid the surcharge, please select the Standard shipping mode instead.
We accept returns or exchanges only in the case that the product is defective or damaged. Please refer to our dedicated Shipping Page for more information.