We were ready for launch but there have been reports of some foams having issues with color fastness and some of the color coming off the foams. The color pigments we use have been tested for biocompatibility and are safe to use. If you experience the color coming off, it can be simply washed off with soap and water.

We are now taking the necessary steps to ensure the color fastness will be consistent throughout all the foams we produce and ship in the coming weeks.

Only a small fraction of foams are affected. If you already ordered from Oculus and have this issue with our Facial Interface Replacement Set for Oculus™ Quest 2, please contact us at [email protected] and we will replace your foam.

Again, we are truly sorry about this and are working overtime to get flawless products to you as quickly as possible.